Support


We provide full technical support for all Backup Premium users. The maximum response time is 48 hours but usually we reply within 24 hours. Please feel free contact us if you have any questions, technical notices or suggestions. We will be happy to assist you.

Help

You can find the answers to the most common questions in the online help section. Please check it first to solve you problem faster.


Contact us


E-mail: support@backup-premium.com
ICQ: 258-795-118
You can also submit your query using this online form. Please check if you have entered your e-mail address correctly otherwise we will not be able to contact you.

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Main Features
Service Mode
Working in service mode makes possible backup operation even if no user is logged into the system. More info...
Backup to FTP and LAN
Extended support for various network drives, removable media and FTP Servers. More info...
Secure Backup
Now you can backup data using secure protocols: SFTP (based on SSH2) and FTP SSL. This possibility is almost unique among Windows backup software. More info...
Blowfish encryption
Symmetric block cipher with the key length up to 448 bits guarantees reliable protection of any important data. More info...
ZIP compression
Built in ZIP compression makes backup faster and more efficient by reducing file size and optimizing the backup structure. In case of emergency the data can be easily restored with any ZIP-compatible utility. More info...
Automatic backup
With flexible scheduler Backup Premium is able to run unattended backup tasks according to any user-defined schedule including daily, weekly and monthly types of schedule. More info...
Data integrity verification
After each backup task Backup Premium checks the data integrity and reports to the user about any found errors. More info...

Backup Premium